Last updated: October 2026
Tafftidy ("we", "us", "our") is committed to protecting your personal information and handling it in an open and transparent manner in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Tafftidy is a cleaning services company operating in Cardiff and the surrounding areas. For enquiries regarding this policy, please contact us at info@tafftidy.co.uk or call 07865 112554.
2. What Information We Collect
We may collect the following personal information when you contact us or use our website:
- Your name
- Your email address
- Your telephone number
- Your property address or postcode
- Details of your cleaning requirements
- Any other information you choose to provide in your message
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiry and discuss your cleaning requirements
- Arrange and confirm cleaning services
- Communicate with you about your service
- Comply with any legal obligations
We do not use your information for unsolicited marketing without your consent.
4. Legal Basis for Processing
We process your personal information on the basis of:
- Contract performance: to respond to your enquiry and provide the agreed service.
- Legitimate interests: to manage and develop our business in a way that does not override your rights.
- Legal obligation: where required by law.
5. How Long We Keep Your Information
We retain personal information only for as long as is necessary for the purpose it was collected or as required by law. Enquiry information is typically retained for no longer than two years unless an ongoing service relationship exists.
6. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with service providers who assist us in operating our business (such as email or form-processing services), provided they handle your data in accordance with applicable data protection law.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Object to processing in certain circumstances
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
8. Website and Cookies
Our website may use cookies to improve your browsing experience. Please see our Cookie Policy for further details.
9. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Email: info@tafftidy.co.uk
- Phone: 07865 112554